SMS Terms & Conditions

1) Program Description

Confidra Insurance LLC (“Confidra,” “we,” “us”) provides informational and customer-care SMS messages to individuals who have opted in. Typical message types include:

• Appointment reminders and scheduling confirmations
• Access codes and secure links to Medicare quotes you requested (e.g., Sunfire/Connecture)
• Enrollment support, including Scope of Appointment (SOA) links and document reminders
• Follow-up answers to your questions and account/communication notifications

Messages are related to your expressed interest in Medicare plan information or services provided by a licensed insurance agent. Messaging frequency may vary.

2) Opt-In & Consent

You may opt in via a website form, by texting in response to our consent prompt, or by providing recorded/verifiable consent during a phone conversation or appointment. Consent is not a condition of purchase.

3) Opt-Out & Help

• Opt-out: Reply STOP to any message to stop receiving SMS. You will receive a confirmation message.
• Help: Reply HELP to any message for assistance or visit medicare.confidrainsurance.com.
• Rates: Message and data rates may apply.

4) Eligibility & Carrier Requirements

Available on supported U.S. carriers. Mobile carriers are not liable for delayed or undelivered messages. SMS delivery may be affected by your carrier coverage and device.

5) Privacy

We respect your privacy. See our Privacy Policy: www.confidrainsurance.com/privacy-policy.

SMS consent is not shared with third parties.

6) Data Use

We use your information to provide requested insurance information, quotes, and enrollment support, and to comply with regulatory requirements. We do not sell your personal information.

7) Contact

Confidra Insurance LLC
4300 W Lake Mary Blvd, Suite 1010, Lake Mary, FL 32746
Phone: 321-926-2953 • Email: info@confidrainsurance.com

8) Links & References

• Help page: https://medicare.confidrainsurance.com
• Privacy Policy: https://www.confidrainsurance.com/privacy-policy
• Terms of Service (this page): https://www.confidrainsurance.com/sms-terms

Visit www.confidrainsurance.com for our Privacy Policy and this Terms of Service page.

9) Changes to These Terms

We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated effective date.